Contact Us

Web Demo

Select to organise a web demo to talk about the Open eLMS , Open eLMS Catalogue , Open eLMS Creator or Open eLMS Bespoke .



Support is available from 0830 to 1730 GMT from Monday to Friday via telephone, email and internet chat.

During this time any issues are aimed to be dealt with within 4 hours. Should this not be possible then issues are escalated to the programming team and prioritised accordingly:

  • Trivial (expected delivery within a year)
  • Minor (expected delivery within 6 months)
  • Major (expected delivery within 1 month)
  • Critical (expected delivery within 1 week)
  • Blocker (expected delivery within 4 hours - max 1 day)

Issue Tracking

Access to the company's support tracking system is available to clients only via login.

Support Contact


Telephone (Mainswitchboard): +44 (0)203 929 2051

Live Customer Support Channel:

Press link to access support knowledgebase


Else contact for a free consultation or comparative quote.