e-Learning in HTML5, Flash, Apps or Virtual Reality (VR)

Housing & Construction e-Learning

Housing and Construction e-learning equates to 1 hour CPD

Housing and construction e-learning on average equates to 2-3 hours CPD or contribution to relevant apprenticeship standards


Housing & Construction

This e-learning is aimed specifically at organisations that build and maintain homes such as social housing providers and construction companies.

Anti Social Behaviour for Community Safety Officers e-Learning

This e-learning course has been designed to give more detailed guidance to Community Safety Officers on what to do when encountering ASB and the legal options available.

Anti-Money Laundering Regulated Activities e-Learning

This course covers how to recognise and prevent money laundering in the regulated sector.

Asbestos Awareness for Neighbourhood Officers e-Learning

This course is aimed specifically at Neighbourhood Officers, giving them the skills to deal with asbestos cases effectively and to impart appropriate information to the tenants.

Bribery Act for Social Housing e-Learning

This e-learning offers a good understanding of what constitutes bribery and it's impact on Social Housing from both a local and wider perspective.

Bid writing e-Learning

This e-learning is intended to help staff apply for funds and run local projects.

Complaints Handling

This session will look at how we record complaints and compliments, what processes to follow, and how we (as a business) learn from them.

Customer Service e-Learning

"Learn how to deliver excellent customer service and recognise bad customer service. Customer service is dealt with externally and internally with worked examples. Training is also given in how to learn from customer insights."

Introduction to Debt: StepChange Debt Charity e-Learning

This course gives an introduction to the charity StepChange and what they can do to help tenants in debt.

About Debt: StepChange Debt Charity e-Learning

This course looks at the causes of debt and how to recognise them.

Referring a Tenant: StepChange Debt Charity e-Learning

This looks at the procedure for referring a customer or tenant to the charity.

Housing Debt Case Studies: StepChange Debt Charity e-Learning

This shows how tenants can be worked with to resolve their debt problems.

Estate Management e-Learning

This Introduction to Estate Management course outlines the importance of good estate management and the role of the Neighbourhood Officer in managing and planning estates.

Home Ownership e-Learning

This course educates employees on providing an excellent level of customer service to homeowners as well as understand more about homeownership. It also instructs the learner on where to find further information where necessary.

Introduction to Housing Associations e-Learning

This course involves an overview of housing associations, what they are and the job they do. This can be used as part of employee induction.

Introduction to Fundraising e-Learning

This e-learning is designed to give you an overview of Fundraising. To get the most out of this e-learning course, it would help to have an idea of a project you’d like to work on in mind.

Introduction to Fundraising e-Learning

Introduction to Governance for Social Housing Organisations e-learning covers what is governance and the board's role in adhering to good corporate governance This course addresses the unique requirements with regards to regulation and profit making in the Social Housing sector.

Introduction to Regulatory Framework e-Learning

The e-learning sets out what your duties are as a social landlord under the Section 20 legislation. It uses case studies to illustrate the financial impact of failing to comply.

Managing Conflict and Resilience Introduction e-Learning

This e-Learning module on Managing Conflict & Resilience is aimed at Housing staff working in property maintenance. The training covers the impact conflict has on a business and how to control and improve skills to increase individual resilience.

Managing Conflict and Resilience in Action e-Learning

By the end of the e-learning you will better be able to demonstrate what body language to avoid during conversations and techniques to use to deal with them and create a rapport with customers.

Section 20 e-Learning

Introduction to Governance for Social Housing Organisations e-learning covers what is governance and the board's role in adhering to good corporate governance This course addresses the unique requirements with regards to regulation and profit making in the Social Housing sector.

Section 20 Intro for Leaseholder Staff e-Learning

The e-learning sets out what your duties are as staff of a leaseholder under the Section 20 legislation. It uses case studies to illustrate the financial impact of failing to comply.

Tenancy Management e-Learning

This learning session is aimed at all front line Housing staff who manage tenancies. The course contains information about the types of tenancies, agreements and how to enforce them.

Treating Customers Fairly TCF e-Learning

"Our Value for Money e-learning course is aimed Social Housing providers in line with the Regulatory Framework requirements. It deals with understanding what value for money is, the framework and what employees and managers can do to make a difference. "

Value for Money in Social Housing e-learning

This course gives an overview of the Welfare Reform 2013 changes and introduces to the learner how this will affect their job as a social housing provider.

Welfare Reform Landlords e-Learning

This course gives an overview of the Welfare Reform 2013 changes and introduces to the learner how this will affect their job as a social housing provider.

Welfare Reform Tenants e-Learning

This course gives an overview of the Welfare Reform 2013 changes and shows the tenant how this will affect them.


Editable Courses

All courses are 100% editable in the cloud at no extra cost, each course is supplied with a free version of Jackdaw Cloud to enable the alteration of text and images etc.

Should you want access to any course in full then contact sales@e-learningwmb.com stating the course(s) you would like to see and for how many trainees.

All courses are also uniquely available across all formats (HTML5, Flash) as SCORM v1.2 packages and as native apps on the iPhone and Android devices - for true mobile e-learning. Click the icons to download apps.


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