Hospitality
Hospitality e-learning on average equates to 1-2 hours CPD or contribution to relevant apprenticeship standards
Hospitality
The courses follow European Union legislation but are not legislation specific (i.e. suitable for use in the USA, Far East etc.) All courses are 100% editable in the cloud at no additional cost.

This e-learning covers handling guest or client complaints, how to escalate them and following up afterwards.

Guest Name Usage deals with tips to find out clients’ names, how to deal with guests whose name you do not know and names which are complicated.

The telephone courtesy training focuses on how to answer the phone efficiently, transfer calls, put calls on hold and take messages.

This module is part of a complete course on food safety covering chilling, cross-contamination, cooking and cleaning.

This module covers safe cooking in a restaurant or catering environment and is appropriate for anyone preparing or handling food.
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